At a glance
Before paying, confirm the provider, route, inclusions and terms in writing. Verify unexpected payment changes through a contact method you already know.
Get the scope in writing
For transport, agree the pickup, destination, stops and waiting. For an activity, check the tickets, hire or guiding included. Keep the confirmation and a record of the payment.
Check an unexpected change
If someone says your hotel or planned visit is unavailable and asks you to pay elsewhere, contact your confirmed provider or an official source before deciding.
Before you confirm your journey · Your information and your travel enquiry
Protect your personal information
Do not send passwords or full card details through an enquiry form or chat. Share identity documents only when genuinely needed through the agreed process.
Use official entry and travel information
Check immigration guidance and your government’s travel advice for current requirements. This planning checklist does not determine visa eligibility or assess an individual’s safety.
Official information to check
Entry information — Department of ImmigrationSri Lanka travel advice — UK governmentCheck current conditions and entry arrangements before travel. Use the linked source for current details; operational conditions are confirmed separately.